Lancaster, PA Hotel Reviews - Lancaster County Boutique Hotels.

Read unbiased reviews, comments and ratings from guests who have experienced our hotels.

17-Feb-2010: "outstanding" - thomas f. walsh

Overall Rating: 5
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Pros: staff, hotel, dining

Cons: none

to whom it may concern, i do not not think anyone would argue that your hotel is beautiful but what made the hotel special to us was your service. your 24hr reception desk personel where exeptional as was your management we had a slight problem when we first arrived it was rectified so quickly graciously and genoursly that it made the stay an event to remember i would like to say thank you to all the staff at the lancaster, you now have guests for life and isn't that what all hotels should strive to do. again thank you t. walsh and m. maro

27-Jan-2010: "The magic roses!" - Kelsey

Overall Rating: 5
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Pros: service, location, atmosphere, price, decor, staff, ammenities, shall I go on?

Cons: none!

Our experience at the Lancaster Arts Hotel was nothing short of spectacular. Far beyond expectations. Exceptional service and ammenities (the fluffy robes! the courtesy cab! also known as the miraculous life-saver cab) . The room was beautiful, comfortable, and reflected the hotel''s attention to detail. At every turn was a fantastic surprise! The whole place was such an unexpected gem. Simply put, it was oh so cool. Oh, and the rose on the nightstand did not wilt even a little for days without being put in water. This too I found to be very cool. Many thanks for a wonderful and unique experience!

06-Sep-2009: "A Lancaster Gem" - Nancy Bartholomaei-Olson

Overall Rating: 5
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Pros: Great service, ambiance, and convenient location.

Cons: Air conditioning in the room was difficult to regulate.

We had one over night stay here on our way to Cape May. My husband's comment about the hotel: "I want to live here!" The King room we had was one of the most spacious we had ever seen, with spectacular furnishings, art and lighting. Free garage parking is available. Front desk attendants were friendly and helpful. We had dinner at the hotel's Jeffries restaurant and thoroughly enjoyed our "farm to table" dinner prepared by a young chef who greeted us at our table. The hotel is conveniently located to shops and art galleries on Queen and Princes Streets. We'll definitely return to the hotel in the future.

14-Aug-2009: "Beyond Expectations" - Jocelyn Sisko

Overall Rating: 4.8
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Pros: Good vibe, comfotable accomodations and the attention to detail is exsqusite

Cons: None

After seeing review of this hotel and reading through the website I was very excited about my stay. Not only were my expectations met but I was pleasantly suprised with the turn down service and pleasant nature of the staff which pushed the experience above and beyond. The included breakfast was also a nice touch and far better then may other hotels Complimentary Continental Breakfasts.

26-Jul-2009: "Great Hotel!" - Janet Rovison

Overall Rating: 4.8
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Pros: Cleaniless, great atmosphere, great staff!

Cons: current construction area

Beautiful hotel, comfortable beds, staff extremely accommodating, love the courtesy cab! Thanks for a great stay. Would definitely come back!

07-Feb-2009: "chuck" - chuck mignisis

Overall Rating: 1
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Pros: everything

Cons: nothing

this place was awesome best hotel ive stayed at!!!

08-Jan-2009: "Amazing Hotel and Stay!" - Maryann

Overall Rating: 4.8
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Pros: great decor and attention to detail

Cons: none

We stayed at the Lancaster Arts Hotel for one night on a Saturday. From the time we checked in until the time we checked out, every attention to detail and every need we expressed was handled in a professional, corteous manner(and with a smile). The front desk staff was friendly and went out of their way to see to our every need as met. The rooms were SPECTACULAR; from the roses and chocolates on our pillows, to the bis fluufy robes provided for after our soak in the hottub. The restaurant that was reccomended to us by the front desk staff was amazing; if you get the chance, check out Checker's Bistro(Great food, very romantic, and only a block from the hotel). We will definitely treat ourselves and stay again! Thank you for a wonderful experience.

30-Dec-2008: "Wonderful!!" - Meredith

Overall Rating: 4.6
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Pros: Unique, comfortable, close to town

Cons: n/a

This is such a beautiful hotel, with so much character. It is so much more fun and interesting to stay in a place like this than a chain hotel. The staff is extremely courteous and friendly. We will definitely be back and recommend.

13-Oct-2008: "Lancaster Arts Hotel D" - D Name

Overall Rating: 5
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Pros: PROS Good D

Cons: CONS Good D

Good D

10-Sep-2008: "Absolutely Beautiful Hotel" - Jerry and Kathy Ames

Overall Rating: 5
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Pros: Very Clean, Relaxing Atmosphere, Impressive Building and Furnishings, Quiet, Conveniently Located, Unique

Cons: Absolutely none

We highly recommend the Arts Hotel. It is a very unique hotel full of old character and impressive art. The staff was very accommodating and friendly. The hotel is very clean, quiet, and the beds are beyond comfortable! It was such a relaxing atmosphere. We participated in the First Friday activities, ate at one of the many wonderful local restaurants, and even watched a Barnstormers game at Clipper Stadium. There is so much to do in Lancaster. We are looking forward to staying at the Arts Hotel again in the near future. It was an awesome experience!

11-Jul-2008: "Lovely hotel!" - Natalie

Overall Rating: 5
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Pros: Loved the information guide about the area

Cons: Um, none that I can think of.

We stayed in this hotel for 1 night. Absolutely great: professional and high standard staff by all means. Very well attended at the front desk. They provide you a complete information about the area: places to visit, transportation to the Amish villages, etc... The hotel is wonderful and clean. Our room was massive, extremely well decorated and brand new. The bathroom was lovely, hot tub, huge shower. Even the light fittings in the room is great.

11-Jul-2008: "Excellent hotel!" - Alex

Overall Rating: 4.2
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Pros: Great food, gread room, great art.

Cons: This hotel was perfect, we will definitly come back.

What a fabulous find in Lancaster! We were very surprised that such a unique, hip place existed. The decor is great, and the historic building that the hotel is in is cool all in itself. We were there for a romantic getaway, and this place fit the bill. The restaurant had great food, and the free breakfast in the morning was nice too. There is alot to do in that immediate area, so we plan on a return trip in the Spring. Would definetly recommend this hotel if you want something different when staying in Lancaster.

08-Jul-2008: "Hip & Smart" - Wendy Malcolm

Overall Rating: 4.6
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Pros: Beautiful hotel

Cons: No cons, I loved this hotel

There's much more to Lancaster than expected. Especially if you have the opportunity to stay at the Lancaster Arts Hotel. If you desire something hip, smart, fun, and a bit of luxury- this is the place to stay. It's also a refreshing change from a typical chain hotel experience. What makes it so unique is that the hotel is like an art gallery. Original works of art by local area artists are on display throughout the hotel. Our accommodations were wonderful, too. The bed we slept in was so comfortable that we had to inquire about it. Breakfast was also included in our room rate. We had planned on going out to breakfast but changed our plans once we saw the really nice continental breakfast provided by the hotel.

08-Jul-2008: "We loved the Lancaster" - Calvin Stewart

Overall Rating: 4.4
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Pros: Great Hotel

Cons: None

My husband and two children recently stayed at the Lancaster Arts hotel and had a wonderful stay. Our suite was beautiful and the perfect size for the four of us.The decor was great as was the jacuzzi tub! We visited Lancaster county to visit both the Strasburg rail road and Hershey Park. The Lancaster Arts is in the ideal location to visit both and stay at a stylish, trendy hotel. After doing extensive research on the web, this hotel was the only in the area that was new, modern and trendy. It lived up to its web reputation. The staff at the hotel is very accomodating and friendly. One evening when I was "walking" in the lobby with my sleeping daughter, the manager of the hotel gave me a bottle of wine and two glasses to take up to our room! A pleasant surprise for two parents spending the evening in their room with two sleeping children. The hotel is in a great location with restaurants nearby. We were also able to catch a Barnstormers game while we were in town - highly recommended

07-Jul-2008: "Relaxing and Impressive" - Tim Gallagher

Overall Rating: 5
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Pros: Relaxing and impressive, great service

Cons: Nothing bad to say about this hotel

"As someone who travels for business all over the world, I have to say the the Lancaster Arts Hotel was one of the most relaxing and impressive places I have ever stayed. The loft concept for the rooms was spectacular (I had never seen this before). In addition, the service was second to none. I would very highly recommend the Lancaster Arts Hotel to anyone visiting Central Pennsylvania." Tim Gallagher Insurance Executive Chicago, IL

Lancaster Arts Hotel - Lancaster, Pennsylvania (PA)
300 Harrisburg Avenue, Lancaster, PA 17603
Toll Free: 1-866-720-ARTS(2787) Phone: 717-299-3000 Fax: 717-431-3266
Email: reservations@lancasterartshotel.com