Accommodations & Amenities

I stayed at this hotel from July 2nd to July 5th. After viewing online and at Trip Advisor, I chose this hotel for it's character and charm. I wanted a room with the brick detail.
However, I asked for a quiet room not near the elevator. The room was a bit worn and needed a fresh paint job.
A lot of hotel rooms are.
The room I got didn't have the brick detail but was clean, quiet and large with a sofa.
I could've exchanged but I appreciated where I was.
No microwave nor fridge except a wine cooler.
You get a continental breakfast. Not fancy but fills your belly. Hard boiled eggs, pancakes, instant oatmeal, prepackaged breakfast sandwiches,fruit, breads juices, tea and coffee.
To be able to take bottled water with you would have been a nice touch.
You get a rose and chocolate candy.
The dining room is nice and there's a outdoor dining area. However, it closes by 10:30. It would've been nice to sit there at lunch or during the day.
A block away there are a couple places to get coffee or a different breakfast.
More restaurants are within walking distance. I brought food back with me and the front desk staff graciously allowed me to heat it in their microwave.
Art work abounds, in the lobby, elevator. rooms and hallways.
There's a sketch pad in the room.
The lobby was a comfortable place to chill with leather couches and chairs.
I didn't eat in the attached restaurant nor ordered room service.
Close to the train station and walkable to downtown.
As a solo woman. I felt relatively safe walking to town or to the restaurants.
A highlight, I got to see fireworks set from a large field across the street.
This hotel and the buildings surrounding it are in what was an industrial area years ago. Very interesting.
I would stay here again.

We recently enjoyed a staycation at a charming hotel near downtown Lancaster. Located just outside the city center, it offered a convenient base for exploring the area during the festive period between Christmas and New Year's. While the walkable distance to downtown enticed us, we opted to drive at night for added comfort.
Upon arrival, the initial parking lot was full, but we discovered a second level offering additional spots, though navigating the tight space proved a bit challenging. Thankfully, check-in was smooth and efficient.
Our room on the third floor surprised us with a delightful art gallery experience. The hallway was adorned with artwork accompanied by artist information, setting a unique and welcoming tone. The room itself differed pleasantly from our usual chain hotel stays, offering a boutique charm we appreciated. While the view included the Fridge restaurant, the noise from their late-night dumpster operations remained minimal. A thoughtful touch was the presence of a sketchpad and pencil, inviting guests to unleash their creativity, alongside displayed art within the room. Overall, the hotel's cleanliness and ambiance were commendable.
Breakfast, though offering simple options, presented a different scenario. The crowd necessitated waiting for a table, and upon arrival, several items like scones and muffins were missing. Replenishment took some time, and the pancake machine faced a temporary batter shortage. However, as we didn't have high expectations for breakfast, it didn't significantly impact our experience.
In conclusion, our stay at this unique hotel proved to be a positive experience. We particularly enjoyed exploring the hotel's art collection, adding to the overall appeal of our staycation in Lancaster.

These aching bones, never felt a softer bed. Had the feeling of a big brass bed I once claimed at a chaotic party hosted by the beautiful people. It was a beautiful rest and I awoke hungry. The Coffee was hot, strong and unbelievably mild. My first thought was to set it down, but energy only changes form, so drank deeply and shook off the paralyzer of a substantially good night's sleep. Oatmeal and yogurt for breakfast at a bar serving instant hotcakes. I was humbled. The interior of the house is striking and eclectic. There are exposed bricks in nearly all corners screaming to be explored. Lighting in my room was unique and awkward to some extent. I would have gone with less minimalist fixtures(track lighting etc.) though the diversity lent itself to differing light preferences. The location is niche on an abundance of scales and a local guide is highly recommended to decide if he/she/they could even consider staying at a chain hotel charging more per night for what passes as posh. John J Jeffries Restaurant, The Fridge, The YMCA and Lombardos are the most accessible utilitarian neighbors. Perfect for the local community to vette a traveller on the road for beauty and adventure without so much pomp, yet boasting all the bells and whistles 😜 . All in all, a hotel in name but frankly, this destination is a standing reservation for a romantic staycassion and no vacancy is my heartbreak. Likely, the next stay here will kick off an amazing hiatus from the search. Don't take my word, Discovery awaits!!!

Loved our stay here. All the staff were hospitable, warmly welcoming and accommodating to our requests
The suite was generously sized, large garden tub and brick decor, warm lighting no harsh LEDs.
Kitchen staff of ONE for our breakfast (due to a call out like most places short staffed the last two years) did a superb job. She was so conscientious but everything was out and ready for guests as planned. I hope they appreciate this woman as she was preparing then washing dishes, doing it all, to keep the guests happy and will no meal time sacrifice. The auto waffle maker prepared fluffy waffles, the best comp breakfast I've seen in awhile.
Beautifully decorated for the holidays inside and out.

Upon arrival one would think they are in a sketchy part of town. After being lucky enough to find a parking spot in the tiny garage, my expectations were instantly lifted once we entered the building. Not only visually appealing but also had a very pleasing aroma.
There is plenty of artwork from local artists on all the walls to match the modern look of furniture and random metal doors and brick archways.
Bed was very comfortable with the exception of these random metal rods sticking out of the frame. Careful not to stub your foot.
Overall pleasant. We ordered DoorDash for dinner and the front desk attendant brought it to our room. Great and friendly service

The room was clean and fairly large and the bed was comfortable. The carpet was a bit dated and there was only one window, making the room a bit dark. The bathroom was clean and spacious but the fan was annoyingly loud.
The elevator was so slow that I could walk up and down the stairs in the time it took for the elevator to get up on the 5th floor. It also made a clunky sound whenever passing the 3rd floor which didn't really inspire confidence in its safety.
My biggest gripe was with the breakfast. There weren't that many options and I was missing some scrambled eggs and bacon. Offering continental breakfast for a hotel of this class felt a bit off.

I am lifetime Marriott guy -typically 80 nights a yea - but had to stay at this hotel because I was part of a group sport function. The hotel has interesting art and architecture which you don’t see in many hotel. That being said when er checked in we were not told about that our room would not be cleaned and the room not refreshed. Secondly there was a heating and cooling issue with the room. All that being said the night manager - Amanda - went above and beyond to accommodate us. I appreciate the boutique hotel attention that she provided us.

True to its name, the Lancaster Arts Hotel has the work of local artists throughout the lobby, hallways and guest rooms. There is even a sketchbook in the room to inspire your inner artist. This boutique hotel has exposed brick, revealing its former incarnation as a tobacco warehouse. The room is spacious and the bed is very comfortable. Breakfast is included. I greatly appreciated the free covered parking, considering how hot it was when I visited Lancaster. Good restaurants are within walking distance from the hotel (see my review of Sukhothai).

We stayed just one night and loved it! We noticed the small special touches like Saratoga water next to the bed, candies and a rose left at the door when we returned from dinner, wine fridge, lovely art, cool lamps, etc. The bed was very comfortable with fresh crisp linens. Great AC on a hot day. It’s a refreshing change from chain hotels that all have the same cold vibe. Location was good for walkability. I’d return. I kinda missed having a fridge in the room to store my leftovers from dinner.